Air your new mattress
It is normal for a new mattress to have an odour from the manufacturing process, especially when purchasing coolgel and memory foam mattresses. This will disappear after a few days.
Do not bend or fold your mattress
Excessive bending or folding of your mattress will damage the spring unit and will invalidate the guarantee.
Adapting to your new bed
A new bed may feel strange at first as you become accustomed to the new sleeping surface. Give it time (up to 6 weeks) for your body to adjust.
Turn and rotate your mattress every couple of weeks
Rotating your mattress on a regular basis is the easiest way to increase the longevity of your mattress. Forming part of the care and maintenance of your mattress, the main benefits to rotating your mattress regularly are:
- Consistent level of support
- Continued comfort
- Reduced risk of sagging
One sided mattresses should be rotated only.
Allow for settlement of the fillings
All mattresses will have some degree of settlement throughout their lifespan. This is normal and continued rotations will even the settlement out.
Protecting your new mattress
It is vital that your new mattress is covered over with a mattress protector at all times.
A mattress protector will keep your new mattress clean and hygienic. The manufacturer’s warranty will be invalidated if the mattress is soiled or stained, regardless to the fault.